The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including 4 of the top 5 SaaS companies, 4 of the top 6 US banks and 3 of the Fortune 5. ThousandEyes is backed by Sequoia Capital, Google Ventures, Tenaya Capital and Sutter Hill Ventures, with headquarters in San Francisco, CA.
About the Role
This is your chance to join a rapidly expanding sales hub in Austin, Texas! Our continued success and growth is dependent on the happiness and loyalty of our customers. As an Account Manager (AM) you will showcase your “Customer First” attitude, your enthusiasm for service and enjoyment of learning new technologies by managing our customer Renewals. You will be responsible for driving early renewals, developing long-term relationships with your assigned ThousandEyes customers, connecting with key business executives and technical stakeholders. You will become and expert on the ThousandEyes platform and make suggestions for customer adoption and growth while working closely with Sales and Customer Success teams. In return, you will be supported and surrounded by the best and brightest people in the industry.
What will you do?